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Members

Contact options for members

Aetna Health and Life Insurance Company
Aetna Health Insurance Company
American Continental Insurance Company
Continental Life Insurance Company of Brentwood, Tennessee

1-800-264-4000 1-800-264-4000 (TTY:711)
Monday through Friday
7AM to 7PM CT

SilverScript Insurance Company
* If you have a SilverScript prescription drug plan (PDP) you can contact the administrative office for that type of plan at 1-866-235-5660 1-866-235-5660 (TTY:711)

Accendo Insurance Company

1-866-951-0653 1-866-951-0653 (TTY:711)
Monday through Friday
7AM to 7PM CT

Aetna Life Insurance Company

1-888-624-6290 1-888-624-6290 (TTY:711)
Monday through Friday
7AM to 7PM CT

Coventry Health and Life Insurance Company

1-855-369-4835 1-855-369-4835 (TTY:711)
Monday through Friday
7AM to 7PM CT

First Health Life and Health Insurance Company

1-855-422-4359 1-855-422-4359 (TTY:711)
Monday through Friday
7AM to 7PM CT

Genworth Life and Annuity Insurance Company
Genworth Life Insurance Company

1-855-422-4359 1-855-422-4359 (TTY:711)
Monday through Friday
7AM to 7PM CT

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Technical support

Contact options for technical support

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NOTE: Our technical assistance reps do not have access to policy or agent information but can assist if you are having trouble registering or logging into the member or agent websites.

For other assistance, please reference one of the customer service numbers above.

1-800-587-5139 1-800-587-5139 (TTY:711)
Monday through Friday
8AM to 5PM CT